TRANSPORTATION SERVICES

 

 

DuPage County has several transportation resources for individuals with disabilities.  Accessing and utilizing these services have traditionally been quite challenging.  However, being prepared with appropriate questions and a good base of information can make the process much simpler.

 

The following are questions or topics that should be considered prior to contacting a transportation provider:

 

1.       Are transportation services needed on a regular basis?

 

2.       What is the approximate distance needed to travel?

 

3.       What type of advance notice can be provided to the transportation provider?

 

4.       Are special accommodations necessary to travel?

 

The following are questions to ask the Transportation Provider:

1.       What is the targeted age group and/or population served?

2.       How much notice is necessary for a reservation?

3.       What are your fees and do you offer any special rates?

4.       Are there other people in the vehicle?

5.       What type of accommodations do you have available for people with disabilities (e.g. wheelchair lifts, travel training)?

6.       What times and/or days are the transportation services available?

7.       Are there any residential or mileage boundaries for your services?

8.       Is there a necessary qualifying process to receive the transportation service?

 

DUPAGE COUNTY PUBLIC TRANSPORTATION

 

PACE is DuPage County’s public transportation provider.  PACE offers fixed bus routes, Dial-A-Ride Services and ADA Paratransit Services.

 

Fixed bus route: A bus that travels the same route (s) consistently on the same days and times.  There are many fixed routes in DuPage County.  The RTA Travel Information Center should be contacted to determine if there is a fixed route that is accessible to your situation.

 

RTA Travel Information Center

 Phone: (630) 836-7000

 

Dial-A-Ride Services: These services are door-to-door services that include Dial-A-Ride buses and subsidized taxi options.  Most Dial-A-Ride projects are funded through a joint effort between PACE and municipalities or townships.

 

Dial-A-Ride Information

847-364-7223

TDD: 847-364-5093

 

 

The following are Dial-A-Ride Services available in DuPage County:

 

 

Telephone

 

Area Served

 

Hours of Operation

 

Fare or Persons

with Disabilities

 

 

 

 

 

1-800-713-7445

or

1-800-713-7415

 

Addison

 

Monday - Friday

 8:30 a.m.-4:00 p.m.

 

$0.75

 

 

630- 350-3425

 

 

Bensenville

 

Monday - Friday

6:00 a.m.-6:00 p.m.

Saturday 10am-6pm

 

$1.00

 

 

1-800-713-7445

or

1-800-713-7415

 

Bloomingdale Twp

 

 

Monday - Friday

8:00 a.m. - 5:00 p.m.

 

 

$1.50

 

 

1-800-713-7445

or

1-800-713-7415

 

 

Downers Grove

Twp

 

Monday – Friday

8a.m.-4p.m.

 

$2.50

 

 

1-800-713-7445

or

1-800-713-7415

 

Milton Twp

 

 

Monday – Friday

 8:00 a.m.-5:00 p.m.

Saturday 9am-3pm

 

$0.75

 

 

 

1-800-713-7445

or

1-800-713-7415

 

Naperville Twp

Lisle Twp

24 hours a day,

7days a week,

 365 days a year

First 6 miles

 cost $1.50 :

 Each additional mile costs $1.50 each.

 

1-800-713-7445

or

1-800-713-7415

 

Wayne Twp

Monday – Friday

8:00 a.m. – 5:00 p.m.

 

$1.50

  

TDD Line (All DuPage Services) – (800) 713-7415

 

 

 

Pace ADA Paratransit Services: These are services specifically for individuals with disabilities.  This program is part of Pace’s program to comply with the American’s with Disabilities Act.  Persons must be found outlook for this service.  Registration is handled by the Regional Transit Authority (RTA).

 

The following are ADA Paratransit services in DuPage County:

Operator and Telephone

 

Area Served

 

Hours of Operation

Fare for Persons

With Disabilities

 

DuPage County

(800) 713-7445

 

Addison Twp

Bloomingdale Twp

Milton Twp

Wayne Twp

Downers Grove Twp

 

 

Monday-Friday 8-4

Monday-Friday 8-5

Monday-Friday 8-5

Monday-Friday 8-5

Monday-Friday 8-4

 

Contact the number provided for fare information

 

DuPage County

(800) 713-7445

 

Lisle Twp

Naperville Twp

Winfield Twp

 

365 days a year

24 hours a day/

7days a week

 

Contact the number provided for fare information

 

 

Reduced Fare Card

 Contact the RTA Travel Information Center at (312) 917-0734

A reduced fare application can be requested for completion.  This will allow a person with a disability to use PACE Dial-A-Services at a reduced cost as well as METRA Trains.

 

ADA Paratransit Registration

All persons must be registered and found eligible for ADA Paratransit Services.  To request an application contact (312) 663-4357

This will also qualify persons with disabilities for a reduced fare.

 

 

 

DUPAGE COUNTY PILOT II PROGRAM

 

This program provides services to people with disabilities and senior citizens residing in DuPage County. 

For additional information on the project and to determine if your community is participating, contact DuPage County at

(630) 682-7000.

RIDE DuPAGE

 

 

 

Sponsor

 

Area Served

To Register

Call:

Hours of

Operation

One-Way

Fare

1. DuPage County   Health Department

2. Parents Alliance   Employment Project

3. Ray Graham Association

4. Spectrum Vocational Services

5. Supported   Employment Associates

 

 

 

DuPage County & Surrounding Areas

 

Transportation to / from  work only.

 

 

(630)

407-6500

 

 

 

24 hours,

7days/week

365 days/yr

 

 

$1.50 for first 6 miles,

$1.50 / each additional mile

 

Village of

Glen Ellyn

1-800-713-7445

TTY

 1-800-713-7415

 

DuPage County & Surrounding Areas

 

(630)

858-6343

 

24 hours,

7days/week

365 days/yr

 

$1.50 for first 6 miles,

$1.50 / each additional mile

NapervilleTownship

Lisle Township

City of Naperville

Naperville Park District

1-800-713-7445

TTY

 1-800-713-7415

 

 

DuPage County & Surrounding Areas

 

1-800-713-7445

 

TTY 1-800-713-7415

 

24 hours,

7days/week

365 days/yr

 

$1.50 for first 6 miles,

 $1.50 / each additional mile

 

DuPage County Health Dept.

1-800-713-7445

TTY

 1-800-713-7415

 

DuPage County & Hines Medical Facilities

 

(630)

407-6500

 

24 hours,

7days/week

365 days/yr

 

$1.50 for first 6 miles,

 $1.50 / each additional mile

 

DuPage County

Human Services

1-800-713-7445

TTY

 1-800-713-7415

 

DuPage County & Hines Medical Facilities

 

(630)

407-6500

 

24 hours,

7days/week

365 days/yr

 

$1.50 for first 6 miles,

 $1.50 / each additional mile

 

 

 

PRIVATE TRANSPORTATION PROVIDERS

 

In addition to public transportation, there are several private providers in DuPage County.  These are more expensive methods of transportation. 

 

The following are a few providers:

 

Alliance  (630) 285-1900

303 Taxi (630 368-0303

Range of Motion (630) 871-8696